Incidents | ACRE Consulting's HIFIS Incidents reported on status page for ACRE Consulting's HIFIS https://status.acreconsulting.ca/ https://d1lppblt9t2x15.cloudfront.net/logos/fd833e1278ccc0cd9767655194176528.png Incidents | ACRE Consulting's HIFIS https://status.acreconsulting.ca/ en acre.hifis.site is down https://status.acreconsulting.ca/incident/596221 Tue, 03 Jun 2025 15:35:03 -0000 https://status.acreconsulting.ca/incident/596221#b37e62e9057b45e435ad68674c6b930ede51976e179fe2c23b1ee355d230de2c acre.hifis.site recovered. acre.hifis.site is down https://status.acreconsulting.ca/incident/596221 Tue, 03 Jun 2025 12:02:38 -0000 https://status.acreconsulting.ca/incident/596221#97b07a480689c3f255f8ad2c3d5ee68a5839b5ed351eedb77f6abcfedb155392 acre.hifis.site went down. acreconsulting.ca is down https://status.acreconsulting.ca/incident/595797 Mon, 02 Jun 2025 21:20:09 -0000 https://status.acreconsulting.ca/incident/595797#7e0ca0b2d535353220c16378f9190ad9b91844c11dbd037ada5579a594b9c46f acreconsulting.ca recovered. acreconsulting.ca is down https://status.acreconsulting.ca/incident/595797 Mon, 02 Jun 2025 21:15:10 -0000 https://status.acreconsulting.ca/incident/595797#d65d0faf91953386711f94348034f0a9b67a9aea2c78ba8b86379279dad242eb acreconsulting.ca went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/582250 Wed, 28 May 2025 00:56:39 -0000 https://status.acreconsulting.ca/incident/582250#7d4049bfb8243d3762262e6eed5216fdc531efb5a1d071da687bb8974c82da5d HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/582250 Wed, 28 May 2025 00:45:46 -0000 https://status.acreconsulting.ca/incident/582250#0aab4ae9120b02097df7c6c1a6d4fe9c9925e8ece96d5c0689ed86331377fa97 HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/576063 Fri, 23 May 2025 12:02:18 -0000 https://status.acreconsulting.ca/incident/576063#06cf934c669edd5755749c8825a3399ca73de40e919a1e1dfb28b7d87414bf97 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/576063 Thu, 22 May 2025 21:13:46 -0000 https://status.acreconsulting.ca/incident/576063#8d8754f383c11fd92da4f4d509e5bdf324bec1fccc891cd3f3f788fe41c258a1 HIFIS Web Services went down. SSL certificate expired and new certificate was improperly installed https://status.acreconsulting.ca/incident/558373 Thu, 08 May 2025 01:57:05 -0000 https://status.acreconsulting.ca/incident/558373#0d01045ffa88ebb8c3c45552027b9e2f4a58bf39afb671710a9d122f99627ae7 acre.hifis.site and thanl.hifis.site recovered. SSL certificate expired and new certificate was improperly installed https://status.acreconsulting.ca/incident/558373 Thu, 08 May 2025 00:05:57 -0000 https://status.acreconsulting.ca/incident/558373#074aa37533576b01cee9fa920ac7b620ec70cbd8c87259f1b241ddf1cc3e490c acre.hifis.site and thanl.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/555209 Fri, 02 May 2025 01:03:05 -0000 https://status.acreconsulting.ca/incident/555209#0ad195804be8f89bb635e5cd3a93752d60ebbf138e266efa5fd7038883d26aca acre.hifis.site, hastingscounty.hifis.site, and HIFIS Web Services recovered. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/555209 Fri, 02 May 2025 01:03:05 -0000 https://status.acreconsulting.ca/incident/555209#0ad195804be8f89bb635e5cd3a93752d60ebbf138e266efa5fd7038883d26aca acre.hifis.site, hastingscounty.hifis.site, and HIFIS Web Services recovered. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/555209 Fri, 02 May 2025 00:54:56 -0000 https://status.acreconsulting.ca/incident/555209#384416844615273e42b722c18efa33393b1eea95ab144ef39f561358d7b857af acre.hifis.site and thanl.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/555209 Fri, 02 May 2025 00:54:11 -0000 https://status.acreconsulting.ca/incident/555209#bca3ab9680a9278568e0be523b22cc59dd7c2cfa78a227c2f9d55456735dd972 HIFIS Web Services went down. Update acre.hifis.site to 4.0.60.5.1 https://status.acreconsulting.ca/incident/554451 Wed, 30 Apr 2025 15:15:03 +0000 https://status.acreconsulting.ca/incident/554451#ae3c31113469538bcf87c17d6a7558cb1ce83a1f663f38a7495e4c51902f714b Maintenance completed Update acre.hifis.site to 4.0.60.5.1 https://status.acreconsulting.ca/incident/554451 Wed, 30 Apr 2025 15:15:03 -0000 https://status.acreconsulting.ca/incident/554451#294847ae3867854e7da4bea8c39f90ccb07f1519020ff7d82fefda4c7bc524a5 Update acre.hifis.site to 4.0.60.5.1 Update acre.hifis.site to 4.0.60.5.1 https://status.acreconsulting.ca/incident/554451 Wed, 30 Apr 2025 15:05:38 -0000 https://status.acreconsulting.ca/incident/554451#294847ae3867854e7da4bea8c39f90ccb07f1519020ff7d82fefda4c7bc524a5 Update acre.hifis.site to 4.0.60.5.1 HIFIS Web Services is down https://status.acreconsulting.ca/incident/553854 Tue, 29 Apr 2025 15:27:51 -0000 https://status.acreconsulting.ca/incident/553854#f249dfcce5b0ac31b77fcf501f8bac4757e4e7040737e3ae1a54eac7453c2f8d HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/553854 Tue, 29 Apr 2025 15:24:39 -0000 https://status.acreconsulting.ca/incident/553854#6dffed1c76ad544276d52b21d49f89756cda858640c5f98123262255ba30578b HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/553227 Mon, 28 Apr 2025 15:57:21 -0000 https://status.acreconsulting.ca/incident/553227#d74aef5621b5bcc61d1ac6a01e8af1e08fdbd92e61aa819a8819184d036c9db9 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/553227 Mon, 28 Apr 2025 15:52:18 -0000 https://status.acreconsulting.ca/incident/553227#aa09af31d269db7fa67cade070b39b3574fb8875f900aaeb94ad29ad4acf1d47 HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/553227 Mon, 28 Apr 2025 15:46:16 -0000 https://status.acreconsulting.ca/incident/553227#c27fa0aca0d40ded726b08726c90294b480899efb63552458ed502f576dd3d73 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/553227 Mon, 28 Apr 2025 15:42:10 -0000 https://status.acreconsulting.ca/incident/553227#43a928f0ab3c1f4d5a00b08a430cf8ee44aa84d8be875574a5844c7c04d9ea0c HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/552385 Sun, 27 Apr 2025 13:11:49 -0000 https://status.acreconsulting.ca/incident/552385#4c948e9a62d407138b147a0ebeb48cbb8f36ee10175d5ff5894d3b46f5527dba HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/552385 Sun, 27 Apr 2025 13:06:41 -0000 https://status.acreconsulting.ca/incident/552385#3854e64d65fc68de1d60efb897224051efa4203cf690ca15a599ed22ae29b5fe HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/552385 Sun, 27 Apr 2025 01:44:43 -0000 https://status.acreconsulting.ca/incident/552385#1f4d3e886004ec3366ee5177c1d830b8597f1a1e97b0faabe768f22464f210d5 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/552385 Sun, 27 Apr 2025 01:38:37 -0000 https://status.acreconsulting.ca/incident/552385#105f1f1ddd3d39af8708637f22c6f64f474499f105e3f91edf0be03199564eec HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 22:17:38 -0000 https://status.acreconsulting.ca/incident/550405#519bad9d75b79ed7c43dc89388653893ce6b69d8e6aa2e78ed572f35599ef977 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 22:14:13 -0000 https://status.acreconsulting.ca/incident/550405#5dee6033a81d938c7dc5434ab7dc8f1d1123e2e6b6c5e2f87c3f5182fc204296 HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 20:26:14 -0000 https://status.acreconsulting.ca/incident/550405#099346a5929850355497a4c6bd249b920e275d4c47a85210439ce3b40f4d0fd6 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 19:51:14 -0000 https://status.acreconsulting.ca/incident/550405#48aa229337cdc73e4e5c65dfb10e39ca4b96599c40c921d13775e605ed80b1cd HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 16:50:18 -0000 https://status.acreconsulting.ca/incident/550405#cdd350fb8ea3810befb088f6fcc46341debf7c8d84fd2e978f3ef9add44f6f54 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 16:44:09 -0000 https://status.acreconsulting.ca/incident/550405#792e302cd21f8b2a90f7e3a7c1e015f9e8e7c6376ac94e4bc4f52bce4b07ae20 HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 16:23:35 -0000 https://status.acreconsulting.ca/incident/550405#e22d84174ddc5e12d587db7a74b28d227842c432b6497c294f5460bb271b5731 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 16:18:41 -0000 https://status.acreconsulting.ca/incident/550405#a2b38a75ad22953445b1998bec67efd112fb246f4cefec9bca5eab125665db72 HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 15:50:07 -0000 https://status.acreconsulting.ca/incident/550405#1ca55676d0d64a62a17df393106a4ec5a5d7c4508b206c69d36e0db0fe3529b3 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 15:32:05 -0000 https://status.acreconsulting.ca/incident/550405#8fd55b2cb9057a78e0a57a1b92fa85e18cc36209a197725c8babebd371b3179a HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 15:17:05 -0000 https://status.acreconsulting.ca/incident/550405#652bb1d1eca476d9c8a88f98aef1398fb062cae440f8bb32c5493883d009252a HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 14:43:58 -0000 https://status.acreconsulting.ca/incident/550405#8102fb8da5ac8b51d9c63eae6b4c4e6de5850a22a4edf949867c9de233223e43 HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 14:41:05 -0000 https://status.acreconsulting.ca/incident/550405#98265960b0897954e26a47115fc12a2e4f0aa98c8ae76c5b57217a127fe258c1 HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 14:27:45 -0000 https://status.acreconsulting.ca/incident/550405#210624bdd1dc7c446f37c41eb2bf0908d468190e3963bfef1262148ee2c63096 HIFIS Web Services went down. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 14:17:01 -0000 https://status.acreconsulting.ca/incident/550405#76efd8f0cb0034ee1cf02eff7c1d657970bba91a3707c0f6bdad26b80f47ea2c HIFIS Web Services recovered. HIFIS Web Services is down https://status.acreconsulting.ca/incident/550405 Thu, 24 Apr 2025 14:04:49 -0000 https://status.acreconsulting.ca/incident/550405#7e5647be0d118e3235122f45ffafbaaf77d206858dfd781f79aa4e3add924905 HIFIS Web Services went down. hastingscounty-test.hifis.site and HIFIS Web Services are down https://status.acreconsulting.ca/incident/548839 Wed, 23 Apr 2025 13:27:38 -0000 https://status.acreconsulting.ca/incident/548839#6b33e3257c041c63fa2f43f09a73582522b447a910ea89749c79db742ab29934 HIFIS Web Services recovered. hastingscounty-test.hifis.site and HIFIS Web Services are down https://status.acreconsulting.ca/incident/548839 Tue, 22 Apr 2025 19:57:25 -0000 https://status.acreconsulting.ca/incident/548839#1f0436bd38a6c3b98d6749e12aa016a52ad27cf69596630ca4d0605968754eed HIFIS Web Services went down. CVE-2025-22230 Remediation https://status.acreconsulting.ca/incident/542666 Wed, 09 Apr 2025 07:00:48 +0000 https://status.acreconsulting.ca/incident/542666#5f89748382ba70cf27ff14ae3a470a3a18fbfd1df1bfa980e6aa3feb16468899 Maintenance completed CVE-2025-22230 Remediation https://status.acreconsulting.ca/incident/542666 Wed, 09 Apr 2025 04:00:48 -0000 https://status.acreconsulting.ca/incident/542666#eafdef7a1dad8071308b7ce4e71b0a75ddc6b9e587d075cfd027efc9be33b7ce Addressing vulnerability in VMware Tools, CVE-2025-22230 acre.hifis.site and yukon.hifis.site are down https://status.acreconsulting.ca/incident/541644 Tue, 08 Apr 2025 04:57:44 -0000 https://status.acreconsulting.ca/incident/541644#d47c28432c7a66ccaccd9e07477ccb81b0792c98c7c70ce21214a300bc59a284 acre.hifis.site recovered. acre.hifis.site and yukon.hifis.site are down https://status.acreconsulting.ca/incident/541644 Tue, 08 Apr 2025 04:54:31 -0000 https://status.acreconsulting.ca/incident/541644#923aff8d7fec2edbf0804f6a898ba0d135be426efde1b0dcde10678b1767a025 acre.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 5 other services are down https://status.acreconsulting.ca/incident/526074 Tue, 11 Mar 2025 01:33:36 -0000 https://status.acreconsulting.ca/incident/526074#8fe202d95b496c33b747d299594544cbc5e15e06b47f4d935318e5ed635a8165 acre.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 5 other services are down https://status.acreconsulting.ca/incident/526074 Tue, 11 Mar 2025 01:24:37 -0000 https://status.acreconsulting.ca/incident/526074#de9d16ecb1470057033655b6aaa7f084e54b02b2aef71f9eb4ebcf534abd88fb acre.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 5 other services are down https://status.acreconsulting.ca/incident/526074 Tue, 11 Mar 2025 00:57:36 -0000 https://status.acreconsulting.ca/incident/526074#5e333f7170bce13612d0b97b9026d461592a331840a3d368d64a1ea305afd058 acre.hifis.site and hastingscounty.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 5 other services are down https://status.acreconsulting.ca/incident/526074 Tue, 11 Mar 2025 00:51:56 -0000 https://status.acreconsulting.ca/incident/526074#0ad4a856b83187d21f4708159be20f096cb8242a0cc1037c942ac3caf1f9a025 acre.hifis.site went down. Update to 4.0.60.4.4 https://status.acreconsulting.ca/incident/509157 Fri, 07 Feb 2025 19:55:22 +0000 https://status.acreconsulting.ca/incident/509157#b86306bfb6e05724d1537bf8a3002973629b91296c6a27f707906711b4384f6b Maintenance completed Update to 4.0.60.4.4 https://status.acreconsulting.ca/incident/509157 Fri, 07 Feb 2025 19:55:22 -0000 https://status.acreconsulting.ca/incident/509157#c97601fffa0e579345f3204c4bf20ef95a0ba3042bae30ce006bdc89e2a9d6a6 Updating to 4.0.60.4.4 for NL and ACRE instances Update to 4.0.60.4.4 https://status.acreconsulting.ca/incident/509157 Fri, 07 Feb 2025 19:30:00 -0000 https://status.acreconsulting.ca/incident/509157#c97601fffa0e579345f3204c4bf20ef95a0ba3042bae30ce006bdc89e2a9d6a6 Updating to 4.0.60.4.4 for NL and ACRE instances acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/502887 Tue, 28 Jan 2025 05:29:00 -0000 https://status.acreconsulting.ca/incident/502887#8ad826485fd5c0c5eaa723630953e2dc45df6c7297ae5e90230bca3e4e2b0064 acre.hifis.site and thanl.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/502887 Tue, 28 Jan 2025 05:23:56 -0000 https://status.acreconsulting.ca/incident/502887#c4c2fd809af43d8f08213a31256a57ed870d80807603a30c1d4c1a7931af93ac acre.hifis.site, thanl.hifis.site, and thanl-test.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/502887 Tue, 28 Jan 2025 03:25:56 -0000 https://status.acreconsulting.ca/incident/502887#8adb723ff8ce8bff0587deb5cc1fd74d8ad7104ac8901d5b94aaeca2c4e01948 acre.hifis.site, thanl.hifis.site, and thanl-test.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/502887 Tue, 28 Jan 2025 02:54:00 -0000 https://status.acreconsulting.ca/incident/502887#90aba2b1b0ad1f750f56923b8375165612b5769d57cb8503bd301c6493bf6869 acre.hifis.site and thanl-test.hifis.site went down. Security update to server https://status.acreconsulting.ca/incident/468756 Thu, 28 Nov 2024 15:16:57 -0000 https://status.acreconsulting.ca/incident/468756#e62e90d2cbe1055c4e021f930f8571858b9409f598b8ee756d976d9a8564b873 Server is being updated to address an identified TLS vulnerability Security update to server https://status.acreconsulting.ca/incident/468756 Thu, 28 Nov 2024 08:00:33 +0000 https://status.acreconsulting.ca/incident/468756#a7379ae9b19882a7068b47e824366a246b2df85910b9b634ace2923eea19c37a Maintenance completed Security update to server https://status.acreconsulting.ca/incident/468756 Thu, 28 Nov 2024 05:00:33 -0000 https://status.acreconsulting.ca/incident/468756#e62e90d2cbe1055c4e021f930f8571858b9409f598b8ee756d976d9a8564b873 Server is being updated to address an identified TLS vulnerability Update test sites to 4.0.60.4.3 https://status.acreconsulting.ca/incident/451985 Mon, 28 Oct 2024 16:01:26 +0000 https://status.acreconsulting.ca/incident/451985#4bae00b3519e2adadce773499485be1bb4ca4bfa475293819d27b8acaa28f2ec Maintenance completed Update test sites to 4.0.60.4.3 https://status.acreconsulting.ca/incident/451985 Mon, 28 Oct 2024 16:01:26 -0000 https://status.acreconsulting.ca/incident/451985#457553b23acac6c1d83038c3dd55984cbeb1606f5edbcb62aacd75df1d28f97b Updating to the latest version Update test sites to 4.0.60.4.3 https://status.acreconsulting.ca/incident/451985 Mon, 28 Oct 2024 15:22:15 -0000 https://status.acreconsulting.ca/incident/451985#457553b23acac6c1d83038c3dd55984cbeb1606f5edbcb62aacd75df1d28f97b Updating to the latest version acre.hifis.site is down https://status.acreconsulting.ca/incident/428319 Thu, 12 Sep 2024 19:39:14 -0000 https://status.acreconsulting.ca/incident/428319#91fb6e1a3f78e594b8a61e9767ac356147e24c46fe048069a19d6b099c73f6cd acre.hifis.site recovered. acre.hifis.site is down https://status.acreconsulting.ca/incident/428319 Thu, 12 Sep 2024 19:31:15 -0000 https://status.acreconsulting.ca/incident/428319#353ebb57594a7e276e40f845f595d123d505462e38debfd42e783af73bc76ca2 acre.hifis.site went down. acre.hifis.site is down https://status.acreconsulting.ca/incident/428319 Thu, 12 Sep 2024 18:54:43 -0000 https://status.acreconsulting.ca/incident/428319#3ba33c84dc9ae41c50d78a308b3732961d752470f98846e182cfdc83e0351eb5 acre.hifis.site recovered. acre.hifis.site is down https://status.acreconsulting.ca/incident/428319 Thu, 12 Sep 2024 18:48:09 -0000 https://status.acreconsulting.ca/incident/428319#3e27bced7c0d53e08afd5bd895d70763b05d21298796b770f59c40d47250ffc7 acre.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/400487 Fri, 19 Jul 2024 11:11:22 -0000 https://status.acreconsulting.ca/incident/400487#5ed6cabf83702f213ebf3239a9fd5fd36f86b4b0b1e04a376051fa40bd861554 acre.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/400487 Fri, 19 Jul 2024 05:52:59 -0000 https://status.acreconsulting.ca/incident/400487#3ef22afb53e10ac753cc99a221521479c32b52305bb3a45ca00a5767b38af098 acre.hifis.site, thanl.hifis.site, and thanl-test.hifis.site went down. Server maintenance https://status.acreconsulting.ca/incident/385587 Tue, 18 Jun 2024 07:00:00 +0000 https://status.acreconsulting.ca/incident/385587#6e8a3777204a055a708121f80941599d78aceeb5f08a7dcd77856ac5f41088b3 Maintenance completed Server maintenance https://status.acreconsulting.ca/incident/385587 Tue, 18 Jun 2024 04:00:00 -0000 https://status.acreconsulting.ca/incident/385587#44a18bfa5a4b3909d6c7e9a954dad49a709419932cfa98dd47aa60c776b8f24c Uninstallation of Ivanti agent and Installation of JetPatch agent acre.hifis.site and nl-test.hifis.site are down https://status.acreconsulting.ca/incident/366266 Thu, 09 May 2024 21:23:17 -0000 https://status.acreconsulting.ca/incident/366266#ef89a1eef04f4953616a9cee7c91dad50bb774142324efff935e27ec8d644de2 acre.hifis.site recovered. acre.hifis.site and nl-test.hifis.site are down https://status.acreconsulting.ca/incident/366266 Wed, 08 May 2024 00:06:02 -0000 https://status.acreconsulting.ca/incident/366266#f071db453a77d721141ca16eef6e2e5b598dc4205bf24fdef2e405632228a3c9 acre.hifis.site went down. acre.hifis.site, nl.hifis.site, and 1 other service are down https://status.acreconsulting.ca/incident/359450 Tue, 23 Apr 2024 06:16:25 -0000 https://status.acreconsulting.ca/incident/359450#d736a1e25b4a62e7634603c0d74377f77a3513d8847f5817d4b5433f0e27e5d9 acre.hifis.site recovered. acre.hifis.site, nl.hifis.site, and 1 other service are down https://status.acreconsulting.ca/incident/359450 Tue, 23 Apr 2024 06:11:15 -0000 https://status.acreconsulting.ca/incident/359450#122543d55d59074d9c76e83d52e6b41ab93897d81a31524cf6ee1b18e0f47ca1 acre.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/346827 Wed, 27 Mar 2024 11:54:00 -0000 https://status.acreconsulting.ca/incident/346827#e8e8493c238248f74d5d65684962d15732ad759fa738e84b1c824d0879a8b3d3 acre.hifis.site and hastingscounty.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 7 other services are down https://status.acreconsulting.ca/incident/346827 Wed, 27 Mar 2024 11:28:19 -0000 https://status.acreconsulting.ca/incident/346827#6e7b88442e5a98d68fc2715783dbd86e25e98138985676c4cde11f903784b826 acre.hifis.site and hastingscounty.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 1 other service are down https://status.acreconsulting.ca/incident/346150 Tue, 26 Mar 2024 06:25:56 -0000 https://status.acreconsulting.ca/incident/346150#f42d2a58b056198ab4092710b346b21cbf46aa12ce0968154f74b300481d52bc acre.hifis.site and hastingscounty.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 1 other service are down https://status.acreconsulting.ca/incident/346150 Tue, 26 Mar 2024 06:22:57 -0000 https://status.acreconsulting.ca/incident/346150#98feccd1f9faccfcbac55004d124f97c364e70ec1541351ba49a96d6057a9e2f acre.hifis.site and hastingscounty.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, and 6 other services are down https://status.acreconsulting.ca/incident/330535 Thu, 22 Feb 2024 14:58:46 -0000 https://status.acreconsulting.ca/incident/330535#a672d81adbfd52fa29f6a98901170a0b327209c1a009f1ef699ed1fd0863ee81 acre.hifis.site and hastingscounty.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 6 other services are down https://status.acreconsulting.ca/incident/330535 Thu, 22 Feb 2024 14:43:47 -0000 https://status.acreconsulting.ca/incident/330535#544038f131407161b0cdc7fe33b33575ea9768e68c0d10b7a51e33f6ae4883bb acre.hifis.site went down. Server experiencing slow load times https://status.acreconsulting.ca/incident/320306 Thu, 01 Feb 2024 15:31:00 -0000 https://status.acreconsulting.ca/incident/320306#4f420240f6e50abfe4ded9e7a78050d72bdaa4775ad476870e7b3e8c03bd32ee Issue has been resolved by INFC Server experiencing slow load times https://status.acreconsulting.ca/incident/320306 Thu, 01 Feb 2024 14:26:00 -0000 https://status.acreconsulting.ca/incident/320306#98de0dac717781d75651fea65afa51978a43bd6e6783c825e4bb1a6bcf233b34 This is a universal issue with HIFIS - all HIFIS-using communities are experiencing slow load times at the moment. We are at the mercy of INFC! Server experiencing slow load times https://status.acreconsulting.ca/incident/320306 Wed, 31 Jan 2024 21:50:00 -0000 https://status.acreconsulting.ca/incident/320306#07220b305ad9a565bbf79ae43e59025a5ad757f1f29f4fab8a91842751e5e57a Our server is currently experiencing slow load times. We are looking into it and thank you for your patience. acre.hifis.site, hastingscounty.hifis.site, and 2 other services are down https://status.acreconsulting.ca/incident/313335 Tue, 16 Jan 2024 06:47:07 -0000 https://status.acreconsulting.ca/incident/313335#f1b5086fb28acf3e16eb8628a0a02787a43140b028ed35721abb3b8bd68c4447 acre.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, and 2 other services are down https://status.acreconsulting.ca/incident/313335 Tue, 16 Jan 2024 06:42:04 -0000 https://status.acreconsulting.ca/incident/313335#2c9db3ed3df0d07d1f3b826df40e668f7fbe24bcc0900c220d6a077dad45d896 acre.hifis.site and hastingscounty.hifis.site went down. acreconsulting.ca, acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-training.hifis.site, yukon-test.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/305497 Wed, 27 Dec 2023 13:55:59 -0000 https://status.acreconsulting.ca/incident/305497#88bab80d541741d7fbfc81b25c5866b246a0705b38ad51cb0c26036f16447585 acre.hifis.site recovered. acreconsulting.ca, acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-training.hifis.site, yukon-test.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/305497 Wed, 27 Dec 2023 13:29:24 -0000 https://status.acreconsulting.ca/incident/305497#74db363b77e8c2ebda31d02c26d59fd6f6b04e4e5814a05353ffd312e4acc6e0 acre.hifis.site went down. acreconsulting.ca, acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-training.hifis.site, yukon-test.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/304657 Mon, 25 Dec 2023 03:16:35 -0000 https://status.acreconsulting.ca/incident/304657#ad62cf7a2c717b511b04535967e33ec80d34b5f83ac8f222a586ff98b0de28c6 acre.hifis.site recovered. acreconsulting.ca, acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-training.hifis.site, yukon-test.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/304657 Mon, 25 Dec 2023 02:31:18 -0000 https://status.acreconsulting.ca/incident/304657#4a45d20c74d38b2e953cb0f7c3aa6f2210e3a3fe01040f0fbcf1251039b4166e acre.hifis.site went down. acreconsulting.ca, acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-training.hifis.site, yukon-test.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/304657 Mon, 25 Dec 2023 01:46:31 -0000 https://status.acreconsulting.ca/incident/304657#ecb2c53706484368f59466395efdaca69131358ea736556fe4c439c94bb2b0ac acre.hifis.site recovered. acreconsulting.ca, acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-training.hifis.site, yukon-test.hifis.site, and 8 other services are down https://status.acreconsulting.ca/incident/304657 Mon, 25 Dec 2023 00:55:26 -0000 https://status.acreconsulting.ca/incident/304657#5dcbf2168d815240b1119f287250d59ce2cf6b2e5fc97233011ec9dac71cbffe acre.hifis.site went down. Patching security vulnerability https://status.acreconsulting.ca/incident/296856 Wed, 06 Dec 2023 16:20:00 +0000 https://status.acreconsulting.ca/incident/296856#d2766a9c43ab816d9a70dba9b0496f89ec32eb7a0e5413c5874b393525e450dc Maintenance completed Patching security vulnerability https://status.acreconsulting.ca/incident/296856 Wed, 06 Dec 2023 16:10:00 -0000 https://status.acreconsulting.ca/incident/296856#f3b50e03f8a31a9d5a3d89c7b295bd11e63617c997de2d24adae57c9e6108593 Update to config file to patch potential security vulnerability. Server upgrade https://status.acreconsulting.ca/incident/286686 Tue, 14 Nov 2023 10:00:00 +0000 https://status.acreconsulting.ca/incident/286686#ba2663f347f725460c36caccf4dfcf7c30bb06002beb97c5c3dbc8a1dcf23537 Maintenance completed Server upgrade https://status.acreconsulting.ca/incident/286686 Tue, 14 Nov 2023 08:00:00 -0000 https://status.acreconsulting.ca/incident/286686#086b99a41a474039630f59f4ead07937c3bbbda50fc0b2a442f4f74f802759b4 We will be performing an upgrade on the server that may result in a short period of planned downtime. acre.hifis.site is down https://status.acreconsulting.ca/incident/281003 Wed, 01 Nov 2023 19:08:12 -0000 https://status.acreconsulting.ca/incident/281003#923fe428a49f7f6b27564ed3b1a99778937edf4db6f7f25d0468658602e32598 acre.hifis.site recovered. acre.hifis.site is down https://status.acreconsulting.ca/incident/281003 Wed, 01 Nov 2023 18:58:59 -0000 https://status.acreconsulting.ca/incident/281003#2bbd89654163088293cb588d4aa7c2979562c6f4d264ba3950dc427e4d86ea28 acre.hifis.site went down. acre.hifis.site, hastingscounty-test.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, and 3 other services are down https://status.acreconsulting.ca/incident/264422 Tue, 26 Sep 2023 05:33:16 -0000 https://status.acreconsulting.ca/incident/264422#a8c23a9d3191cbfcabca72133aa7f811860a7a82d44738ee692b02ff3c024e5c acre.hifis.site recovered. acre.hifis.site, hastingscounty-test.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, and 3 other services are down https://status.acreconsulting.ca/incident/264422 Tue, 26 Sep 2023 05:27:28 -0000 https://status.acreconsulting.ca/incident/264422#ac5444cccc7febd398f5bf2d576d732278b71c53dde43f3cc780a73f471cc627 acre.hifis.site went down. acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-test.hifis.site, and 6 other services are down https://status.acreconsulting.ca/incident/245941 Tue, 15 Aug 2023 05:32:05 -0000 https://status.acreconsulting.ca/incident/245941#00650c5da95936e5571eaec5675565b8eacb29a12dbb4194d11f226ebdafdebc acre.hifis.site and hastingscounty.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl.hifis.site, nl-training.hifis.site, nl-test.hifis.site, yukon.hifis.site, yukon-test.hifis.site, and 6 other services are down https://status.acreconsulting.ca/incident/245941 Tue, 15 Aug 2023 05:26:58 -0000 https://status.acreconsulting.ca/incident/245941#66653a129f0517231bd7ef8ab7c02d8aa0310d8fb47ea5ef63081d474f5120a4 acre.hifis.site and hastingscounty.hifis.site went down. SSL certificate update https://status.acreconsulting.ca/incident/234971 Thu, 20 Jul 2023 04:00:00 +0000 https://status.acreconsulting.ca/incident/234971#225b39e8a86d490afa0528789d9f32190d9b2093591ea3c2ad5d9fc7ca3b3313 Maintenance completed SSL certificate update https://status.acreconsulting.ca/incident/234971 Thu, 20 Jul 2023 03:30:00 -0000 https://status.acreconsulting.ca/incident/234971#943de52c006e59eadf3cf47f426ab6575d1dc69b5299f3aa8766e942bbfeac66 The Carbon60 Operations Team will be performing service impacting emergency maintenance as detailed below. Activity Type: Updating SSL certificate Start of Maintenance: Wednesday, July 19th, 2023, 11:30 PM EST End of Maintenance: Thursday, July 20th, 2023, 00:01 AM EST Service Duration: 30 minutes activity window Scope of Work: Updating server certificate of SSL-VPN. Please be advised that during the maintenance window, all active SSL-VPN users will be disconnected and will need to reconnect. acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl-test.hifis.site, and 2 other services are down https://status.acreconsulting.ca/incident/222443 Tue, 20 Jun 2023 05:28:05 -0000 https://status.acreconsulting.ca/incident/222443#0b1f3d95e65652d49e8818a76c8543c47e13231a4c75c5702f43f75f166fa363 acre.hifis.site and hastingscounty.hifis.site recovered. acre.hifis.site, hastingscounty.hifis.site, hastingscounty-test.hifis.site, nl-test.hifis.site, and 2 other services are down https://status.acreconsulting.ca/incident/222443 Tue, 20 Jun 2023 05:24:32 -0000 https://status.acreconsulting.ca/incident/222443#61da9bb90f3f5b4ad210e53ba51401755c271c61f79943869cae3e5e13a7a5c7 acre.hifis.site went down. Reporting services down https://status.acreconsulting.ca/incident/219587 Tue, 13 Jun 2023 14:12:00 -0000 https://status.acreconsulting.ca/incident/219587#3afe2b3fbb6488ca43d8d561e219b530295392d688ab8f8d0c797e44ba4ec651 Reporting services are back online Reporting services down https://status.acreconsulting.ca/incident/219587 Tue, 13 Jun 2023 12:25:00 -0000 https://status.acreconsulting.ca/incident/219587#59d80ff276f633b451fe0380ade46e4f8490c5f8e5fe989135657f3900be61f0 Reporting services are currently down Canada-wide. This is due to a dependency on the federal servers, which seem to be experiencing an issue. This issue is beyond our control and will resolve automatically when the issue on the federal servers is resolved. Moving to a different IP address subnet https://status.acreconsulting.ca/incident/214831 Thu, 01 Jun 2023 18:15:00 +0000 https://status.acreconsulting.ca/incident/214831#ff4cb80146a476c83e1d3a4b7218918489c9a05d79ac64ee06c3cb55555806d6 Maintenance completed Moving to a different IP address subnet https://status.acreconsulting.ca/incident/214831 Thu, 01 Jun 2023 18:00:00 -0000 https://status.acreconsulting.ca/incident/214831#7353f7598b7f6c41bca2226ebfa8a2391f09082f81c93de7a4cb30e08e2e64bc We are changing the IP address for our website, which may result in momentary downtime for some users. This is being done because of an issue accessing HIFIS over the Rogers cellular network. Update to 4.0.59.7.1 https://status.acreconsulting.ca/incident/213831 Tue, 30 May 2023 18:28:30 +0000 https://status.acreconsulting.ca/incident/213831#3d36c2d8f8ce5aa1149b29f7746aa7d02d0009f735aa6de3718562f7e4028295 Maintenance completed Update to 4.0.59.7.1 https://status.acreconsulting.ca/incident/213831 Tue, 30 May 2023 18:28:30 -0000 https://status.acreconsulting.ca/incident/213831#000c02022183e6324d46c8b65f8e3d3e120fe6dd713dd6a1a020d6a729f28ecd HIFIS is being updated to the latest version Update to 4.0.59.7.1 https://status.acreconsulting.ca/incident/213831 Tue, 30 May 2023 18:15:00 -0000 https://status.acreconsulting.ca/incident/213831#000c02022183e6324d46c8b65f8e3d3e120fe6dd713dd6a1a020d6a729f28ecd HIFIS is being updated to the latest version Global downtime https://status.acreconsulting.ca/incident/210834 Tue, 23 May 2023 07:29:00 -0000 https://status.acreconsulting.ca/incident/210834#434f121541fbef0067fb348bb70c25d10433c7eab7b1554b92c0186b0f0dabdf Recovered Global downtime https://status.acreconsulting.ca/incident/210834 Tue, 23 May 2023 07:11:00 -0000 https://status.acreconsulting.ca/incident/210834#739441b6bc3d0597959c8c62e86af57bdca1c7cd115d7d7d81dae9a810b8ffd8 HIFIS sites went down. ACRE and Newfoundland & Labrador test sites are down https://status.acreconsulting.ca/incident/204559 Fri, 12 May 2023 23:59:00 -0000 https://status.acreconsulting.ca/incident/204559#4ea8c13b3715b44c41e28f5c5be00cbed0de16d09d601aa3b60d1e5038518d58 There was a SSL certificate issue that has been resolved. We apologize for the inconvenience. ACRE and Newfoundland & Labrador test sites are down https://status.acreconsulting.ca/incident/204559 Mon, 08 May 2023 21:38:00 -0000 https://status.acreconsulting.ca/incident/204559#dd51dff9de634a471e11e8c31d19f8331e6fe065c5fb915804a040f9ca313640 Issue reported to Carbon60, our hosting partner. Waiting on status update. ACRE and Newfoundland & Labrador test sites are down https://status.acreconsulting.ca/incident/204559 Sun, 07 May 2023 22:40:00 -0000 https://status.acreconsulting.ca/incident/204559#2d4b8bd259703947fd292e6eb533225660c9028f50beb331bcaba3e6d882abc7 acre.hifis.site and nl-test.hifis.site are experiencing extended downtime. The issue is being investigated.